Dubai Police have arrested two suspects accused of running a phone scam that defrauded victims of more than Dh11 million, authorities said. According to police, the pair posed as employees of official government bodies and international organisations when contacting victims, using a range of tactics to convince them to transfer money.
The arrests followed an investigation opened after several residents filed complaints with Dubai Police. Officials said the full details of the case are still being reviewed and that more information is expected to be released to local media in the coming days.
Phone scams involving impersonation of banks, telecom providers or government agencies have become one of the most common forms of fraud in the UAE in recent years. Dubai Police renewed its warning urging residents never to share banking details, one-time passwords or credit card information over the phone or via text message with unknown callers, even when the caller claims to represent an official institution.
Police stressed that government entities and banks never request confidential financial information by phone or SMS, and that any such call should be reported immediately to the authorities. Residents can report suspicious calls through Dubai Police's official hotlines or its smart app.
This arrest is one of several similar operations carried out by Dubai Police in recent months as part of a wider crackdown on phone-scam networks, some of which are run from outside the UAE. Authorities continue to urge the public to stay alert, verify the identity of callers independently, and avoid acting under pressure or urgency created by scammers during these calls.